IntelliCAD 98 Support Channels

Tips & Techniques

IntelliCAD, technical support

Independent User-driven Technical Support

Design Drawing Message Conferences

Design Drawing Search

Internet Newsgroup

IntelliCAD Users Group

There is no cost associated with user-driven support channels beyond those incurred by connecting to the Internet.

Visio Web Site

Service Releases and Patches
software updates

IntelliCAD KnowledgeBase
technical documents

Visio Roundtable
Message forums

Official Visio Support

US & Canada

Support hours: 6am-5pm Pacific time Monday to Friday
Telephone: (206) 521.8841
Fax: (319) 582.ICAD (319.582.4223)
Internet: http://www.visio.com/support

Users are entiteld to 30 days free support from the first contact.
Extended support thereafter is available on a pay-per-incident basis for North American users only.

Europe, Africa & the Middle East

Support hours: 8.00 to 17.00, GMT, Monday-Friday
9.00 to 18.00, CET, Monday-Friday
Telephone: +353.61.704.670 (Support in English) (Toll)
Fax: +353.61.704.635 (Toll)

Australia

Support hours: 9.00 to 17.00, EST, Monday to Friday
Tel: +65.334.2677 (Toll)
Fax: +65.334.4377 (Toll)

Other Asian countries, Latin America and Mexico

Contact your local distributor

Tell a friend
about this
page